Trainer, Malawi

Working for a Telecoms company based in Malawi you will be an experienced Trainer working within a back office contact centre environment.

Main Job Tasks and Responsibilities:

- Managing training needs and identifying key skills gaps and developing suitable programmes to address these
- Responsible for induction of new members of staff
- Designing and developing programmes to support the contact centre
- Working with Team Managers to ensure company objective are met

Education and Experience

- Must have a University degree
- Atleast one year experience as a Trainer

Key Competencies:

- Excellent verbal and written communication skills
- Good listening skills
- Good problem analysis and solving skills
- Must be customer service oriented

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Job Summary

Reference: BPO/0003
Posted: 13th November 2010
Type: Permanent
Location: Malawi
Salary/Rate: 1 / Month (MK)

Recruiter Details

Name: Henry Hill Recruitment
Organisation: ntchito.com
E-mail Address: enquiries@workinmalawi.com
Telephone: -